Associate | Organisational & Leadership Development
Mark is a proactive, focused and committed professional, with extensive expertise gained at senior management level.
An accomplished time manager, organiser and change manager, Mark is capable of conceptualising, introducing and integrating innovative strategies. He works on streamlining resources to maximise performance and quality standards to ensure the ongoing provision of the highest standards of customer care. Among his extensive and wide ranging skills are stock management, resource allocation, legislative compliance, corporate contracts and financial review. He is a well presented, confident and articulate communicator and negotiator at all levels, who commands respect and credibility through the projection of a professional image, high personal expectation levels & the ability to lead from the front line.
He has well-developed skills in training delivery in a range of areas with a specialist focus on leadership and management. Commercially astute, Mark has the ability to effectively manage large teams and a gift for getting the best out of people through successful training and development to consistently foster a working environment, creating highly motivated and focused teams & individuals.
Education & Qualifications
Certificate BTEC Business & Finance - Lisburn College of Further Education, Northern Ireland
Professional Diploma Hotel Catering International Management Association - Belfast Institute of Further & Higher Education, Northern Ireland
National Vocational Qualification Level 2, Catering & Hospitality
BA Leadership & Management - University of Dundee
Level 3 Understanding the Principles and Practices of Assessment - City & Guilds
Level 3 Assess Occupational Competence in the Work Environment - City & Guilds
Level 3 Assess Vocational Skills, Knowledge and Understanding - City & Guilds
Location: United Kingdom